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Who We Are

At QueSights, we’re a team of seasoned veterans with decades of experience in the world of employee and customer experience. Drawing on our expertise from leading market research agencies, we’ve helped hundreds of Fortune 1000 companies achieve breakthrough results. 

Our insights have consistently driven business performance improvements by unlocking the potential in organizations’ most critical assets: their people and their customers.

Our Focus

We understand that the key to a thriving business lies in the seamless alignment of employee and customer experiences. Our unique EX-CX Connection solution bridges these two critical areas, allowing you to leverage insights that drive better outcomes across the board.

Client Collaboration

We connect the dots between EX and CX, uncovering patterns that improve both employee engagement and customer satisfaction. By aligning your people’s experiences with customer expectations, we help you create a cohesive strategy that elevates both performance and loyalty.

Connecting EX and CX

We provide a comprehensive, data-driven solution that integrates your EX and CX data. This integration helps you understand how your employee satisfaction impacts your customer experience—and vice versa—ultimately driving growth and competitive advantage.

Howard Lax

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Jim Heisler

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