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1. Introduction

Welcome to QueSights, a Platform provided by Market Research Connext, LLC, a New Jersey-based company (referred to as “QueSights,” “we,” “our,” or “us”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use the QueSights website (the “Platform”) and the services offered through it.

By accessing or using QueSights, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Platform.

2. Information We Collect

We, as well as as some of our software providers, collect information to provide, operate, and improve the QueSights Platform. The types of information we collect include:

a. Information You Provide Directly to QueSights:

  • Account Information: When you sign up for a QueSights account, we collect your name, email address, username, and password. Authentication information for any sign-in third-party service (e.g., Google) iis used to sign in, the user ID of that service

  • Profile Information: Additional information includes the data required to complete your public profile, including a profile picture, skills, and a bio.

  • Communications: When you contact us or participate in surveys or support channels, we may collect information related to those communications.

  • Billing information processed by the pa

b. Information You May Provide to Third-Party Software Providers through using QueSights:

Sometimes while using the QueSights website or Platform, you may interact with third-party technologies, such as the third-party software providers below. While the following is subject to change without notice, you may access their respective privacy policies at the links included below. QueSights does not share any information about its users with these providers for any reason than to enhance the QueSights Platform, but they may also use the information to make their own offerings better or for other commercial reasons. In general, aside from information already collected by QueSights, the information collected by these third-party service providers is not readily viewable to us and not requested by us unless for the purposes of resolving a specific user issue or making the QueSights Platform better. This list is non-exhaustive and is for information purposes only. Privacy terms are provider-specific and QueSights has no control over their scope or usage. Consent to this Privacy Policy, includes consent to the respective privacy policies below where applicable to the your experience on QueSights’ Platform or website.    

  • Postmark (https://postmarkapp.com/privacy-policy): Email address, IP address, name, content of emails sent through Postmark.

  • Intercom (https://www.intercom.com/legal/privacy): Email addresses, IP addresses (with geolocation), phone numbers, device data (operating system type and version number, manufacturer and model; browser type and language; screen resolution; IP address; unique device identifiers), service data (browsing activity on the website, language preferences, tags applied within customer accounts, intercom-assigned user ID), third-party source data (social networking profile information, company information, job titles, avatars).

  • Stripe (https://stripe.com/privacy): Bank account information, transaction data, identity verification information, device information, and communication/engagement information) for payment processing. 

  • Google Analytics (https://policies.google.com/privacy): Unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. Collected information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

  • Whitelance (https://quesights.com/wp-content/uploads/2023/10/TalentPools-DPA-1.pdf): Basic information such as name, age, postal address, email address and phone number, details about end-user’s employer (name, address, phone number, ID and VAT ID), information relating to the customer relationship such as advertised profiles and services, job postings, related communications, agreed services, their start and end times and information on their use, and billing information such as credit card number and expiration date, also processed by Processor’s payments processor.

c. Usage Information:

  • Log Data: We automatically collect information about your use of the Platform, including your IP address, device information, browser type, operating system, and the pages you visit.

  • Usage Patterns: We may track your interactions with the Platform to improve our services.

d. Cookies and Tracking Technologies:

We use cookies or similar tracking technologies (i.e., Google Analytics) to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving the Platform.

  • Communicating with you about updates, promotions, and important announcements.

  • Customizing and personalizing your experience on QueSights.

  • Investigating and preventing fraudulent activities and violations of our Terms of Service.

4. Information Sharing

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.

  • Business Transactions: In the event of a merger, sale, or acquisition of all or part of our assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Choices

You have several choices regarding your personal information:

  • Account Information: You can update or delete your account information at any time by accessing your account settings.

  • Communication Preferences: You can opt-out of receiving promotional emails by following the instructions provided in those emails.

7. Children’s Privacy

QueSights is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If you are registered on the Platform, you will receive an email notification whenever a change is made. Your continued use of the Platform or Website after any policy updates constitutes agreement to any new changes to the Policy. 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].

10. Effective Date

This Privacy Policy is effective as of the date it is published at www.quesights.com.